Montego Bay, St. James
Jamaica W.I
876. 312. 5129
Mon to Fri: 9am -3pm
9am - 5pm Email Support

Our Customers’ Asked!

Frequently asked Questions

Before working with any business there are some basic information one needs to know. Our customers’ have spoken to us and have asked some common questions before starting any website project.

Here we have shared the most frequently asked questions and our answers, to help you better understand our procedures and how we work wit you to achieve your goals.

Website FAQ ‘s From Our Customers

Global Designs Mediahouse understands what it is really like to be in business. We know the challenges, what its likes to see success and how hard it can be to keep sustained growth.

We've been there and know how important it is to ensure you see a return on your investment.

We have come to learn how valuable a website is to our customers and their business. We know your website is not just a space you occupy on the internet, instead, your website is an employee in your business.

That is why a website built by is is done professionally, addresses your need and is delivered on time.
We do provide consultation, this takes place over the phone at no charge to the customer.

We only provide out office consultation where the customer has agreed to cover all costs of traveling, consultation and stay where applicable.
We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft.

There are issues of liability working with websites developed by other developers.
This is our most frequently asked question; and the answer is YES!

We provide training to one member of your team for a small fee. We train you to update all the current pages on your website and ensure you are able to manipulate these pages on your own.

However, if you are too busy to maintain your site on your own, we are always here to help by choosing one of our maintenance plans.
We work with a broad range of business types [small start-ups, large corporations, nonprofits and more] across many business industries [technology, education, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Our standard websites take approximately 20 days to create. Our E-commerce (online store) websites take approximately 30 - 90 days to create. This time will vary from project to project.
The project starts with a 50% deposit.

After design sign off theme and before we move into development, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.
We make it very convenient for you to pay with two easy options:
1. You may pay to our Bank Account via direct deposit or online transfer.
2. Via a secure online payment platform such as PayPal.
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
We purchase hosting and domain services from third party sources on your behalf, however we no not offer these services ourselves.
We definitely do, however we do so within the confines of the theme used on your website and alter it as best we can give your website the desired look and feel.
We focus on what we do best, Front-end website development. We use content managements systems such as Wordpress, Joomla, Drupal etc.
These platforms not only helps us to provide you a website in a shorter time from but also allows for easy maintenance should you opt to maintain your website on your own.
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